Customer Care Specialist - German Speaking
Hiring Range: 8.000 zł - 10.000 zł Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan (Pracownicze Plany Kapitałowe), Company Social Benefits Fund (ZFŚS), Employee Assistance Program, Global Referral Program, Role Specific Benefits Start your career in Sales at MaerskMaersk is a global leader in integrated logistics, transforming how the world trades. As part of our continued growth, we are building a brand-new team in Warsaw — and we are looking for German-speaking Customer Care Specialists to join us.This is an entry to mid-level opportunity ideal for candidates looking to build a career in customer success, sales support, and logistics, within a fast-paced, international environment.As a Customer Care Specialist, you will play a vital role in supporting our Sales teams, ensuring the smooth execution of quoting activities and delivering a high-quality experience to our customers. Acting as a key point of contact, you will work closely with customers and internal stakeholders to provide timely support, resolve queries, and contribute to the overall customer experience.What You'll Be Doing:Support Sales and Customer Success teams with day-to-day quoting and commercial activities.Manage and coordinate customer requests and spot quotations, ensuring accuracy and timely delivery.Communicate with German-speaking customers, providing updates on services, pricing, and changes.Help resolve customer queries and issues, working cross-functionally to find solutions quickly.Support follow-ups and escalations, ensuring a seamless customer experience.Maintain accurate data and contribute to reporting and administrative tasks.Take part in process improvements and team initiatives, helping to drive efficiency and quality.What We're Looking For:German language skills at Intermediate level (B1/B2 or equivalent) or above.Good English language skills for communication within our international environment.1–2 years of experience in customer care, customer service, customer support, sales support, quoting, shared services, or a related operational role.Strong communication and relationship-building skills.Excellent organisational skills with the ability to manage multiple priorities.A proactive mindset and willingness to learn.Comfortable working in a fast-paced, team-oriented environment.Basic knowledge of MS Office applications, including Excel, Outlook, and Word.Why join us?Join a newly created team with strong growth plansClear career pathway into Sales and commercial rolesWork in a modern, collaborative office environment in WarsawBe part of a global organisation transforming logisticsGain exposure to international customers and end-to-end business operationsIf you’re looking to learn fast, build your career, and be part of an exciting new team — we’d love to hear from you.Apply now or reach out to learn more. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of t...