Customer Engineer

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. Customer Engineer – DSPM Solutions (Non-Coding Technical Role)About the RoleWe’re seeking a technically fluent Customer Engineer to join our Engineering organization and serve asa critical link between Engineering and Go-to-Market (GTM) teams, including Sales Engineering,Professional Services, and Enablement.This role is embedded within the Development organization, and focuses on helping the GTM teamsunderstand, configure, and support deployments of our Data Security Posture Management (DSPM)platform. While the role is not directly customer-facing, it requires a deep understanding of the productand underlying technologies to ensure field teams are well-supported during pre-sales and post-salesphases.This is an excellent opportunity for someone with a strong technical foundation who wants to stay closeto the technology, without being in a traditional coding role.Key Responsibilities• Act as a technical liaison between the Engineering team and GTM teams (Sales Engineering,Professional Services, etc.), enabling them with the product knowledge, tooling, setup anddeployment support they need.• Work closely with Engineering to understand new features, deployment requirements, andsystem behaviors, and translate them into actionable documentation, enablement content,demo environments and tooling for internal teams.• Assist in internal setup and deployment of DSPM components (Kubernetes-based microservices,data connectors, APIs), and help validate internal staging/demo environments.• Help develop internal technical resources such as playbooks, integration guides, architecturediagrams, and field enablement materials.• Support the Go-to-Market team with API usage, scripting (e.g., Python), and basictroubleshooting, particularly during proof-of-concept or pilot phases.• Read, interpret, and sometimes modify basic code or configuration files to help debug issues orsupport integration efforts.• Validate deployment workflows across cloud platforms (e.g., AWS, GCP, Azure) and ensurealignment with field practices. Required Qualifications● 3+ years of experience in a technical role within an engineering or product-focusedorganization (e.g., dev support, sales enablement, QA, technical consulting).● Strong understanding of modern cloud-native stacks, including:○ Kubernetes and containerized services○ Cloud infrastructure (A...