Customer Logistics Specialist 客户物流工程师（芜湖）
New product phase in
- New product/project introduction timely
- Customer concept (Delivery term, 3PL, Packaging, ect.)
Customer order/demand management
- Regularly getting customer order (short-term and long-term)
- Communicate with customer/BU sales/CDP planner about volume accuracy and update
- Deliver 2+2 weekly demand and monthly forecast to interface partners
- Weekly update in SAP R/3 system scheduling agreement
- Monitor customer demand fluctuation
Customer satisfaction
- Delivery performance and reliability
- Timely response to customer investigation and specific logistics requirements
- Reliability and competence of contact person in plant-to-plant communication
- Intervention in crisis situation
- Regularly monitor logistics KPI result from customer
Inventory management
- Regularly monitor FG inventory and take actions towards abnormal inventories
- Closely tracking in ECN and EOP process, to avoid slow moving and obsolete stocks.
- Continuously optimize the inventory structure
Customer delivery
- To create appropriate dispatch plan
- Take effective measures to minimun premium freight cost under complex market situation
- Closely monitor delivery status to ensure fulfilling customer order
- Avoid premium freightReconciliation
- Timely reconciliation with customer and Controlling
- Abnormal settlement management to avoid gap between delivery and invoice
Problem sovling
- Dealing with transport damage, returns and replacementOthers
- Working on project phase in and phase out
- Team work and information transparancy to create an agile and optimum supply chain
1. Education / Certification
Bachelor degree or above in Engineering, Logistics or equivalent
2. Professional Experience
(Variety of Functions, Variety of Business, General Management Experience)1-3 years of working experiences in supply chain, especially in manufacture industry
3. Project and/or Process Experience
project management experience
Knowledge field
Knowledge item*
ERP/SAP operate skills
Import & Export
English
MS-Office
Commercial knowledge
Supply chain knowledge
Project management
Customer communication skills
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