Customer Reliability Engineer
Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help businesses reach their own "inflection point," where chaotic data becomes a strategic asset, complexity becomes clarity, and AI becomes an engine for growth. Our ultimate vision is to be the catalyst for a future where every business operates as an intelligent enterprise, with autonomous systems unlocking human potential. At 66degrees, we believe in thriving through challenges and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.Overview of Role 66degrees is looking for smart, energetic, and personable technology business professionals for a Site Reliability Engineer position. We are looking for someone with a broad range of skill sets with 4+ years of relevant experience. As a Site Reliability Engineer you will be a part of data management and engineering projects within GCP environments, including migrating, analyzing, and managing data structures within GCP. Assist in the design, definition, development, and testing of GCP data solution components. Capable of quickly adapting and building plans around migrating data from legacy applications. Work closely with the GCP Security Team and other SME roles to ensure datastores are protected. Liaise between clients and developers to ensure that all data requirements are met. Responsibilities System Reliability & Automation: Ensure near-zero downtime by building monitoring, alerting, and self-healing automation. Create automated, available, and scalable systems using modern software and infrastructure principles. Architecture & Documentation: Deliver comprehensive Cloud Architecture reviews, technical network diagrams, and thorough system documentation for internal tools. Process Standardization: Actively aiming to eliminate operational toil and reduce manual administrative effort. Client Operations & DevOps Advisory: Advise clients on deployment pipelines, high availability (HA), service reliability and best practices.. Cross-Functional Collaboration: Partner closely with clients, internal engineering, and Google engineers to rapidly investigate and resolve complex infrastructure issues. Qualifications Experience: Minimum 3+ years of cloud and infrastructure experience, featuring demonstrated expertise with Linux, Windows, Kubernetes (k8s), databases, and networking services. Cloud Expertise: 2+ years of dedicated Google Cloud Platform (GCP) experience is highly preferred. Additional full-time expe...