Customer Service Representative

The company we are currently hiring for is an inbound call center that operates Monday-Friday from 5am-midnight and Saturday-Sunday from 7am-8pm. The company is a telecommunications provider.

Candidates will be sitting at a desk all day answering phone calls with regards to: general questions, billing, taking payments, customer retention, etc. Candidates will also be inputting information to the computers.

Must have

Basic knowledge of computers.

Open availability

Customer service skills

Nice to have

Call center/customer service experience

Experience with sales

Dis-Qualifiers

Not having completely open availability.

Not being about to communicate with customers/co-workers in a professional and courteous manner.

Lack of basic computer skills.