Customer Success Manager
🎨 OpusClip https://www.opus.pro is the world's No.1 AI video agent, built for authenticity on social media.
We envision a world where everyone can authentically share their story through video, with no expertise needed. Within just 18 months of our launch, over 10 million creators and businesses have used OpusClip to enhance their social presence.
We have raised $50 million in total funding and are fortunate to have some of the most supportive investors, including SoftBank Vision Fund, DCM Ventures, Millennium New Horizons, Fellows Fund, AI Grant, Jason Lemkin (SaaStr), Samsung Next, GTMfund, Alumni Ventures, and many more.
Check out our latest coverage by Business Insider https://www.businessinsider.com/opusclip-softbank-vision-fund-2-funding-valuation-2025-3 featuring our product and funding milestones, and our recognition as one of The Information's 50 Most Promising Startups in 2024. https://www.linkedin.com/posts/yzopus_opusclip-has-been-recognized-by-the-information-activity-7255358200395243520-zhOz/?utm_medium=member_desktop&utm_source=share
Headquartered in Mountain View, we are a team of 100 passionate and experienced AI enthusiasts and video experts, driven by our core values:
- Be a Champion Team
- Prioritize Ruthlessly
- Ship fast, Quality Follows
- Obsess over customers
Be a part of this exciting journey with us!
ABOUT THE ROLE
We are looking for a commercially minded Customer Success Manager to own the outcomes, relationships, renewals, and organic growth of a portfolio that includes some of the world's leading media, technology, and content organizations, such as Diary of A CEO, The NFL, Audacy, and more.
This is a hands-on generalist role on a small, fast-moving team. You will onboard customers, become a strategic advisor to senior stakeholders, diagnose adoption risks, maintain a disciplined renewal pipeline, negotiate renewals, and identify natural opportunities for customers to expand their use of OpusClip.
The right...