Customer Success Manager

HI THERE, WE'RE STOTLES. https://www.stotles.com/

Stotles is the single platform to grow your public sector business. One tool where you can: create strategy, build pipeline, track tenders and win bids.

We help public sector teams move from disconnected workflows, mountains of data, unqualified opportunities and painful collaboration to a single, end-to-end process so you can focus on what really matters. Winning more contracts.

We provide AI-enhanced decision-making at every stage of the public sector sales cycle to help you identify the best opportunities, summarise complex information, and automate tedious tasks - so you can focus on strategy and winning bids.

Don’t take our word for it! Stotles is used and trusted by public sector teams at Salesforce, Snowflake, Civica, SAP, Palo Alto, Appian, Vodafone, AtkinsRéalis, CGI, Moody’s, Genesys, Splunk, Dun & Bradstreet, UiPath, Zscaler, Zoom and more.

Learn more:

Working at Stotles https://app.notion.com/p/Working-at-Stotles-260e5f22be564a6280671fe149c703f9?pvs=21

ABOUT THIS ROLE & WHY WE'RE HIRING

It's never been a more exciting time at Stotles. Here's why we're looking for you.

We're growing our mid-market and enterprise customer base, and our Customer Success team is responsible for making sure every one of those customers gets real, measurable value from Stotles. We're a CS team responsible for the entire customer lifecycle; there's no dedicated onboarding function, product training team, or account management team sitting behind you. Whoever joins will truly own their book of business end to end: from first kickoff call through to renewal and expansion, with the autonomy (and the responsibility) that comes with that.

Our customers are largely go to market and sales teams selling into government: Account Executives, Sales Directors, Bid Managers, and Marketing teams. This means you'll need to be comfortable managing commercially minded stakeholders who move fast and expect the same from you. In re...