Customer Success Manager, Performance Advertising
About Creatify
Creatify is building the world’s first end-to-end AI advertising agent—a platform that automates the entire video ad lifecycle, from scripting and avatar-led generation to testing, optimization, and publishing across Meta, TikTok, YouTube, and more.
We’ve surpassed 3 million users across 18,000+ teams. Leading brands—including Applovin, Alibaba, HubSpot, Binance, NewsBreak, and Zumper—use Creatify to produce personalized, high-performing video ads in minutes.
We have raised $24M in funding from leading Silicon Valley firms including WndrCo, Kindred Ventures, Millennium New Horizons, NFDG, Comcast Ventures, Creator Ventures, Leadout Capital, Hat Trick Capital, and many more. Check out our latest coverage by Fast Company https://www.fastcompany.com/91344416/jeffrey-katzenberg-bets-big-on-ai-video-ads-with-a-15-5-million-investment-in-creatify, TechCrunch https://techcrunch.com/2025/06/02/former-dreamworks-ceo-jeffrey-katzenberg-co-leads-15-5m-series-a-for-ai-video-ad-platform/, Bloomberg TV https://www.bloomberg.com/news/videos/2025-05-28/jeffrey-katzenberg-says-ai-is-not-the-end-of-hollywood-video, and our recognition as one of IVP Enterprise AI 55 in 2024 https://www.ivp.com/content/the-ivp-enterprise-ai-55-2024/.
Based in Mountain View, we are a team of passionate AI researchers, engineers, and advertising veterans. Join us in reinventing the advertising industry with AI.
Our customers aren't buying videos — they're buying performance. As a Customer Success Manager focused on performance advertising, you'll make sure every client gets it. You'll own a book of brands and agencies running paid social at scale, guide them from onboarding to renewal, and act as their strategic partner on creative that actually converts.
This is not a ticket-queue CS role. It sits at the intersection of account management, media strategy, and creative consulting. The best person for this job has run or supported real ad accounts and can look at a client's Meta ...