Customer Success Renewals Lead, Enterprise – SecuritiAI

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. Customer Success Renewals Lead, Enterprise – SecuritiAI   About the Role Veeam, following its acquisition of SecuritiAI—the leader in AI-powered Data Security Posture Management (DSPM)—is seeking a Customer Success Renewals Lead, Enterprise to drive customer retention, adoption, and expansion across an assigned portfolio of Enterprise customers throughout the Americas. In this role, you will partner closely with Sales Engineers, Sales Specialists, Account Executives, Customer Success, Product Management, and Support to maximize Annual Recurring Revenue (ARR), ensure successful renewals, and identify opportunities to expand customers' adoption of the Securiti AI platform. Success in this role requires a customer-first mindset, strong commercial acumen, and a solid understanding of enterprise cybersecurity, cloud security, data governance, and privacy technologies. What You'll Do Own the renewal strategy and execution for an assigned portfolio of Global Enterprise customers . Drive customer retention by proactively managing subscription renewals and minimizing churn. Develop trusted relationships with customer executives, security leaders, architects, and business stakeholders. Promote adoption of Securiti AI capabilities, including Data Discovery, Data Security Posture Management (DSPM), Data Classification, AI Governance, Data Privacy, and Compliance. Identify expansion opportunities through upsell and cross-sell initiatives by aligning customer business priorities with Securiti AI solutions. Collaborate with Sales Engineers to support technical discussions, solution positioning, demonstrations, and Proofs of Value (PoVs). Prepare renewal proposals, pricing, and commercial documentation in accordance with company policies. Manage customer health, renewal forecasting, and pipeline activities using Salesforce. Partner with Product Management, Engineering, Customer Success, and Support to ensure successful customer outcomes. Serve as the customer's advocate within Veeam while providing feedback to improve products and customer experience. Meet or exceed assigned renewal, retention, and expansion objectives. What You'll Bring 5–8+ years of experience in Customer Success, Renewals, Enterprise Account Management, SaaS Sales, or Subscription Lifecycle Management. Experience managing ...