Customs Operations Specialist

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.We OfferThis is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.Customs Operations SpecialistBased in country requirements execute end-to-end customs declarations with first-time-right accuracy, on-time submission, and compliant order closure, ensuring clear status visibility and correct invoice-basis preparation.Key Responsibilities:Receive and validate order requests (online/manual); guide customers on mandatory documents, timelines, and chase missing data.​Set up orders in customs tools (e.g., Applite); verify Power of Attorney, commercial agreement, service scope (Importer Security Filing/waiver/declaration), cash/credit terms, cut-offs, and late-filing fee applicability.​Conduct risk assessment (commodity addressability, country/location acceptance, Denied Party List screening, direct/indirect representation); accept/reject bookings and notify customers.​Assign execution (internal team or 3rd‑party agent), create/file declarations, submit to authorities, and manage corrections/amendments/cancellations upon customer request.​Provide status visibility and update systems (e.g., Applite) on cleared events; execute order closure and archiving per local legislation; update Management Information System and customer KPIs.​Prepare invoice basis and validate costs (service charges, duties/VAT, incidental, deferment), confirm vendor uploads, and coordinate with FinOps/Procure to Pay for accurate dispatch and Global Authority Matrix-approved corrections.Accountabilities:First-time-right creation, submission, and closure of customs declarations aligned to country requirements and cut‑offs, with timely customer status visibility.​Risk-controlled processing through Denied Party List screening, representation checks, and Authorized Economic Operator-aligned practices that prevent compliance breaches and penalties.​Complete and accurate order setup and documentation validation (Power of Attorney, com...