Cyber Incident Response Analyst
Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission.About the role: As an Incident Response Analyst, you will help protect Fever's technology environment by triaging and investigating security alerts, responding to incidents across our cloud and endpoint estate, and building automation that makes our detection and response capability faster and more consistent. Working within the Cyber Incident Response team, you will own the alert lifecycle from initial detection through investigation, containment, and documentation, while contributing to the continuous improvement of our detection rules and SOAR playbooks. The ideal candidate combines strong hands-on investigation skills with an automation-first mindset, enabling them to reduce manual toil, improve response times, and raise the overall maturity of our security operations. What would you do at Fever? In your first month at Fever: You will be fully integrated into the team. You will participate in planning and follow-up meetings with other areas. You will have met the departments of Fever. You will get familiar with Fever's technological structure and ecosystem (applications, cloud infrastructure, architecture, etc.) You will gain an understanding of our detection and response processes, security tooling (EDR, SIEM, SOAR, CNAPP), and overall threat landscape. You will shadow ongoing alert triage and incident investigations to learn our workflows, severity criteria, and documentation standards. After 3 months in Fever: You will independently triage and investigate security alerts across endpoint, identity, SaaS, and cloud sources. You will participate in incident response activities, performing containment and remediation actions under established procedures. You will document investigations following our internal reporting and ticketing standards. You will identify false-positive patterns and propose tuning improvements to detection rules. You will contribute to the development and refineme...