Data Protection Analyst

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.How We Work:At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovateResponsive to feedback, challenges and opportunitiesAccountable for results and best in class outcomesVisionary in future focused problem-solvingExceptional in execution and impactThe Role This is a Data Protection Analyst role with a clear technical development pathway into Information Protection engineering. It combines day-to-day data protection operations with hands-on exposure to troubleshooting, policy and rule validation, platform health, configuration support and technical delivery. You will work alongside experienced engineers and service teams, taking ownership of first-line technical work and building towards greater responsibility for standard configuration and production changes as your capability grows. This role suits a curious, hands-on problem solver who enjoys learning technology, breaking issues down step by step and growing into engineering ownership. Your day to dayMonitor and triage alerts across DLP, Insider Risk, endpoint, cloud and email security services. Investigate policy triggers, gather evidence, record clear findings and escalate risk when needed. Complete platform health checks covering endpoint connectivity, agents, telemetry and integrations. Verify new and updated rules, including monthly hot items, alert accuracy, exceptions and false positives. Handle Level 1 client requests, resolving standard issues or escalating with useful technical evidence. Troubleshoot methodically using logs, dashboards and testing to isolate likely root causes. Support policy and rule configuration, testing, tuning, validation and handover activities. Assist with approved platform changes and progressively own standard changes as capability grows. Research product behaviour, known issues and configuration options, then recommend next steps. Keep workbooks, runbooks, change records, knowledge articles and customer documentation accurate. Work with senior engineers, consultants and service managers to improve repeatable service delivery. Qualifications A genuine interest in data protection, cyber...