Deployment Specialist
About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.This specific German speaking role requires an individual who has managed complex rollouts in a fast pace and challenging environment, capable of leading a team and delivering to customer deliverables and expectations. This will need to be supported with evidence of similar work experience.Needs to be extremely competent in all office packages, understands concepts of project management and needs to be confident in managing multiple sub contractors to meet NCR's key customer deliverables. Person needs to be a self starter and a good team player.Good clear communication either written or verbal is a must.In this role, the PMA will have the knowledge and skills to manage appropriate resources in processing Programme of Works - Project Scheduled activities.The individual will have developed an understanding of the relationship between project deliverables, customer satisfaction and revenue generation. Also the individual will understand the requirements for managing a team of Implementation Coordinators and associate satisfaction.The PMA job function focuses on 5 key areas:1) Management Responsibilities2) Programme of Work Management3) Revenue Control and Financial Management4) Escalation Management5) PMA will be aligned to a Project Manager to manage the operational requirements of given projects.The PMA is responsible for the management of the Implementation Coordinators in their respective area and ensure that they are working within NCR Code of Conduct.The PMA is responsible for ensuring procedures and processes (including escalations) are followed to effectively achieve processing of the requests, Processing Requests for Installation – Distributing Documents, Processing the Electronic Certification Forms and Revenue Reconciliation. The PMA is responsible for ensuring that Objectives and Appraisals are performed and followed through on a regular basis.The PMA is responsible but not accountable for the data integrity of various NCR systems. It is the responsibility of the PMA to advise and coordinate with many implementation roles such as Project Managers, Service Operations Support and Implementation Managers/Coordinators as NCR implements its solutions and to escalate implementation issues that impact NCR Services resources. The PMA is a customer facing role both terms of regular meetings as and when required as well as written and verbal communication.The PMA has the responsibility of drafting customer reports and providing input where required.Education and Experience Requirements Key Areas of Responsibility (but not limited to) Management• Ensure sufficient staffing a...