Deployment Strategist
We live in a world where technology is rapidly changing the educational experiences of students and teachers everywhere, and we have the opportunity to shape how this change takes place. Kira’s mission is to harness transformative AI technologies to make world-class personalized teaching and learning accessible to everyone. We are a rapidly growing startup backed by top-tier Venture Capital funds including New Enterprise Associates (NEA), Andrew Ng’s AI Fund, and Primavera.
The Deployment Strategist sits at the intersection of product, engineering, and customer success - embedding directly with customers to figure out how Kira should work for them, and implementing solutions alongside product managers, designers, and engineers. This is a forward-deployed role for someone who thrives in high-intensity environments, has used AI extensively in their own work, and is comfortable thinking ambitiously while also pushing back on both customers and internal teams to keep priorities honest. The role also carries real ownership over how Kira's largest accounts adopt and expand - from first rollout through renewal.
WHAT YOU’LL DO
Product Strategy & Prioritization
- Push back when needed on both the customer side and the internal side, and help prioritize what actually matters
- Partner with product and engineering to help solution how Kira should evolve based on real customer needs
- Evaluate a customer's context and determine which version or configuration of Kira works best for them
- Own the understanding of how Kira fits into each customer's environment, workflows, and goals
- Spend significant time inside a customer's day-to-day operations to surface bottlenecks and the problems most worth solving
Prototyping & Technical Collaboration
- Build prototypes to test and validate solutions before they're built out in full
- Work directly with engineers to help them understand customer problems and unblock solutioning — no coding required, but fluency...