Director, Communications

ABOUT CARDLESS

Cardless is a Series C consumer fintech that uses AI to make it easy for the world's largest brands to build credit cards into their ecosystems. Think Shopify, but for credit cards. Brands use Cardless to configure, launch, and grow credit card programs that delight their customers and strengthen their core business.

Customers include Coinbase, Bilt Rewards, Alibaba, Qatar Airways, and LATAM Airlines. Cardless powers cards on all three major networks (Visa, Mastercard, and American Express) and uses agentic servicing to operate at a fraction of the headcount and cost that traditional card issuers require.

The company has scaled from $10 million to $150 million in run rate revenue in the past 12 months. Cardless raised a $60 million Series C led by Spark Capital in September 2025, bringing total funding past $170 million. The team is past 70 people and scaling toward profitability by year-end 2026.

ABOUT THE ROLE

Cardless doesn't just need people who believe in the story — it needs people outside the company writing about it, sharing it, and validating it before a prospect ever gets on a call with us. Every piece of earned coverage, every executive interview, every well-timed partner announcement does something paid marketing can't: it tells the market that people other than Cardless think this is worth paying attention to. This role is the person who builds that credibility deliberately, rather than hoping it happens.

As Director of Communications, you will own Cardless's public relations function — building and running the press, media, and executive visibility strategy that gets Cardless, and the partners who trust it, covered accurately and credibly. You'll pitch journalists, draft releases, and line up the interviews and speaking opportunities that put Cardless leadership in front of the right audiences. You will work closely with Product Marketing so the story you're telling the press is the same one showing up on the website and in t...