Director, Customer Engineering Enablement
Experience: 10 years of experience with in a customer-facing or support role
Clearance: Ability to obtain a Top Secret security clearance
Location: Annadale, VA
Description
Director, Customer Engineering Enablement is a senior leadership role responsible for leading and evolving the organization’s pre-award solution engineering capabilities in support of revenue growth, deal differentiation, and customer confidence. It blends executive presence with deep, full-stack technical skills across advanced development technologies and tools, modern data architectures, and AI.
• This role has accountability for coordination across opportunity-assigned Developers, Architects, and Solution Engineers, ensuring consistent excellence in technical demonstrations, solution narratives, RFP responses, and overall solution readiness.
• Reporting directly to the Chief Solutions Officer, this highly visible role partners closely with Growth leadership and cross functional stakeholders to drive success on complex, high value pursuits while building a scalable, high performing solution engineering organization.
Responsibilities
Leadership and Strategy:
• Align solution engineering priorities with sales strategy and platform enablement objectives
• Serve as a trusted advisor to Solutions, Growth, and executive leadership on technical solution engineering strategy, deal risk, and differentiation
• Provide technical demonstration oversight and guidance on the organization’s most complex and strategically significant pursuits
Team Leadership:
• Serve as the technical lead for Request for Information (RFI) and Request for Proposal (RFP) responses, ensuring technical accuracy and security compliance.
• Own standards for demonstration quality, technical solution storytelling, and technical RFP responses
• Ensure consistent, compelling, and differentiated customer-facing solution delivery
• Build reusable accelerators (demo environments, components, POC a...