Director of Community Services
Scheduled Weekly Hours: 40 Schedule:Monday - Friday, 8:00 a.m. to 5:00 p.m. Pay Range Minimum:$70,000.00 Education We're Looking for:Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Looking For:North Carolina Driver License (Valid) - NC Division of Motor Vehicles Experience We're Looking For: Experience with person-centered support, behavioral plans, budgets, and activities of daily living | 3 years | Not Required Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 5 years | Not Required Experience working in a day program or community-based setting with individuals receiving behavioral health, developmental disability, or long-term care services | 3 years | Not Required Experience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 1-4 years (Dependent Upon Education - see Job Description) | Required Management Experience | 5 years | Not Required Job Description Summary:The primary responsibility of the Director of Community Services is to support and oversee quality implementation of services across all assigned services being delivered. What You'll Do:• Responsible for clinical and administrative responsibilities delegated by the VP as it pertains to best practices and community service delivery.• Provide supervision, training, and coaching to all QP level staff assigned. Leads a team that focused on sustaining quality programs while also developing new initiatives that enhance services. • Initiate and maintain systems that produce reports and data on productivity of staffing, authorization and clinical expectations. • Works closely with Referral Department to process and assign new referrals.• Develops plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders.• Uses a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, and community stakeholders• Work with Performance Improvement and perform internal audits to ensure all medical records are complaint with agency policy, state rules and accrediting body regulations.• Participate and interact regularly with MCO’s as it relates to processes, authorizations, service development, etc. • Report and share information with the Vice President of LTSS to ensure he/she is kept fully informed on the condition of the assigned areas of service and important factors influencing those services. Prepare high quality written reports which succinctly identify o...