Director of Customer Success

About Us
Integrate is a Seattle-based company building multiplayer project management software for the world’s most ambitious machines.
We focus on the hardest coordination problems in deep tech like rocket launches and advanced manufacturing, where progress depends on seamless collaboration across companies. Increasingly, this work sits at the intersection of two of the most consequential forces shaping the modern world: defense and artificial intelligence, where both the pace of innovation and the stakes of execution are exceptionally high.
Integrate enables teams to collaborate with vendors, customers, and partners as fluidly as modern tools support internal teams. Our mission is to modernize how organizations build together in the emerging deep tech economy, reducing friction, misalignment, and unnecessary work at every step.
Our Solution
Traditional project management tools weren’t designed for the speed, scale, and interdependence of modern hardware development. Integrate is purpose-built for this new reality.
We provide a platform that brings clarity and structure to complex, cross-organizational programs helping teams communicate effectively, stay aligned, and move faster with confidence. By improving how critical information is shared and decisions are made, we enable organizations to focus on what matters most: building the future.
About the Role
We are looking for a best-in-class Director of Customer Success to build and scale our customer success function at Integrate. This is a critical leadership hire. We are looking for someone operating at the top of their field who can define how customer success is executed in one of the most demanding environments in software.
This role sits at the intersection of customer success, product, and sales. You will be responsible for designing and executing the systems, processes, and training programs required to support rapid customer growth, particularly in government environments where deployments are complex an...