Director of Enrollment

Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care.  Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email.  ABOUT THE ROLE As Daymark’s Director of Enrollment, you will build and lead the team responsible for the very first touchpoint most patients have with Daymark: the outreach that introduces them to our model of care and gets them scheduled for their new patient visit. You will manage a team of Enrollment Specialists who conduct outreach to patients with cancer – educating them about Daymark, addressing their questions and concerns with empathy, and converting that outreach into scheduled visits. This is a builder role. You will own the Enrollment funnel end to end, from call scripts and outreach cadence to CRM architecture, performance dashboards, and coaching on best practices. You will be accountable for leading a high-performing, metrics-focused team and building scalable systems that align data-driven operations with high quality patient experience. WHAT YOU'LL DO Hire, manage, and develop a team of Enrollment Specialists, building a repeatable playbook for ramping new hires quickly and implementing coaching for long-term performance standards. Own the enrollment funnel end to end in partnership with clinical and market leadership, continuously refining based on what the data shows is working. Build and maintain the team’s Salesforce instance to ensure every patient interaction is captured accurately and enrollment is integrated seamlessly into our new patient workflows. Establish and track KPIs through dashboards that give leadership real-time visibility into team and funnel performance. Implement a structured coaching and quality assurance program with call monitoring, feedback loops, and ongoing training  to maintain best practices across the team. Partner with Marketing, Clinical, and Market Operations teams to ensure enrollment strategy is aligned with broader patient acquisition and market growth goals. Scale the enrollment function to support Daymark’s growth across markets, with systems and processes that are documented, repeatable, and read...