Director of Legal Innovation & AI Enablement
Say hello to opportunities.If you’re looking to be part of what’s next in communication, you’re in the right place.At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.RingCentral is seeking a Director of Legal Innovation & AI Enablement to lead the next phase of our legal department's evolution. The focus of this role is our sell-side and buy-side contracting processes — making them smarter, faster, and easier for everyone involved by leveraging AI and deeper integration with our commercial systems.On the sell side, this means transforming how Sales and sales desk create, negotiate, and manage contracts — enabling greater autonomy through AI-assisted intake, contract composition, redline review, and negotiation support that is natively integrated with our CRM and Quote-to-Cash workflows. On the buy side, it means applying the same rigor to vendor and procurement contracting. The result should be a more seamless, intelligent contracting experience across the full commercial lifecycle.This is a program ownership role. The Director will develop a thorough understanding of RingCentral's current contracting processes, help define the vision for how AI can enhance them, and drive that vision to completion across Legal, Sales, Finance, Engineering, and IT. The expectation is full ownership — of the strategy, the execution, and the outcomes.The ideal candidate has current, hands-on knowledge of the best AI tools available for contract drafting, review, and negotiation, and the judgment to know which to deploy and how to integrate them effectively. Where commercial solutions fall short, they will identify opportunities to build custom in-house AI agents in partnership with internal organizationsThis role is based on-site at RingCentral's Belmont headquarters. Driving cross-functional programs of this scope requires close collaboration and daily presence with the teams involved.Our current stack includes DocuSign CLM, Salesforce (QTC), Coupa, and NetSuite. We are actively evaluating next-generation AI contracting platforms and expect this person to lead that evaluation and transition.Key ResponsibilitiesSell-Side & Buy-Side Contract TransformationOwn the end-to-end improvement of the sell-side contracting process — from deal initiation in CRM through contract creation, negotiation, redline review, and execution — enabling Sales and the procurement desk to operate more efficiently with AI assistance.Lead the same transformation on the buy-side, improving how vendor and procurement contracts are created, reviewed, and approved.Integrate AI-powered contracting...