Director of People Operations

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

This is an operational role at the heart of how Multiverse's People team runs day to day. As our Director of People Operations, you will own the end-to-end employee lifecycle, our core People systems, and the quality of the experience employees and managers have across the moments that matter most.

We are building an AI-native People Operations team, and this role is a key part of that. You will not just be aware of AI tools — you will use them to redesign how we work, automate what can be automated, and free up the team to focus on what actually requires human judgement.

You will line-manage the People Coordinators, partner closely with People Partners, Payroll, and Finance, and act as the operational backbone of the People & Talent function.

KEY RESPONSIBILITIES

Operational Excellence & Process Ownership

- Own end-to-end People lifecycle processes (onboarding, offboarding, employee changes, probations, contracts, references) with automation in mind from the...