Director of Quality Excellence

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

 

Position Overview

Phil is seeking a highly experienced and proactive Director of Quality Excellence to lead our enterprise-wide quality program. This role is responsible for the strategy, execution, and scaling of continuous improvement across the entirety of Phil. Reporting to the Vice President of Operational Excellence, you will work closely with Operations, Product, Engineering, and Client Success.

You will drive PHIL's quality strategy, ensuring company-wide adoption of quality standards and controls, and serve as a subject matter expert for leadership and cross-functional teams. This role owns the software quality and AI-enabled monitoring agenda and will help build Phil's long-term quality governance and operational scale.

Responsibilities:

- AI and Automation Strategy for Quality

- Define and own t...