Director of Solutions Engineering

ABOUT THE ROLE

We are looking for an experienced Director of Solutions Engineering to lead a high-performing, globally distributed SE team — currently ~10 strong and growing — across North America, Europe, and Asia-Pacific. This is a critical leadership role at the intersection of sales, product, and customer success — responsible for driving technical win rates, elevating the quality of our pre-sales engagements, and building the processes and people that scale a world-class SE organization.

This person will serve as the technical authority within the go-to-market motion, partnering tightly with Sales, Product/Engineering, and Customer Success leadership to ensure our solutions are positioned, demonstrated, and validated in ways that win.

KEY RESPONSIBILITIES

Team Leadership & Development

- Lead, coach, and develop a growing global SE team across NA, EMEA, and APAC, with direct management responsibility

- Build a culture of technical excellence, continuous learning, and customer obsession

- Establish clear career paths and performance frameworks for the SE team

- Hire and onboard top SE talent as the business scales

Pre-Sales Execution & Technical Win Rate

- Own the technical win rate metric and drive strategies to improve it across all regions

- Establish consistent standards for discovery, demos, POCs/POVs, and technical evaluations

- Personally engage in strategic and complex enterprise opportunities as executive SE sponsor

- Define and enforce qualification criteria for SE time and resource allocation

Cross-Functional Leadership

- Partner with Sales leadership to align SE capacity to pipeline, territories, and deal strategy

- Collaborate with Product and Engineering to close the feedback loop between field insights and roadmap prioritization

- Work with CS leadership to ensure seamless technical handoffs that set customers up for success post-sale

- Represent the SE team in executive and cross-functional forums; contribute...