Director of Technology

Are you the kind of technology leader who can look at a messy workflow, spot the friction, and build practical systems that actually make people’s jobs easier? Do you know how to use AI, automation, data, and legal technology to improve efficiency without creating chaos? Can you translate technical possibilities into real operational improvements that attorneys, staff, and leadership can actually use? Final question: When faced with a challenge, do you get excited or run away?   ** IMPORTANT: TO APPLY ** If you have any questions, please email recruit@crisp.co only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT**   Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results. We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact. This role is ideal for a strategic, hands-on technology leader who enjoys building better systems, improving business processes, and helping teams work smarter through technology. The Director of Technology will lead the firm's technology strategy while personally driving key initiatives involving CRM implementation, workflow optimization, reporting, automation, AI adoption, and operational improvement. Success in this role requires someone who is equally comfortable planning long-term technology strategy and getting into the trenches to solve day-to-day business challenges. One of the first priorities will be helping the firm evaluate, implement, and optimize its next CRM/case management platform while improving reporting, dashboards, workflows, and overall operational efficiency. AI is an important part of the firm's future, but the focus is on applying practical technology solutions that improve how attorneys and staff serve clients and not just implementing technology for technology's sake.   What you’ll do: Technology Strategy & Operational Leadership: Develop and execute the firm's technology roadmap while partnering with leadership to identify opportunities for operational improvement, scalability, and long-term growth. CRM Strategy, Evaluation & Implementation: Lead the evaluation, selection, implementation, and optimization of the firm's next CRM/case management platform. Work ...