Director - Salesforce Delivery Lead
Overview
Riveron is seeking a Director, Salesforce India Delivery Lead to lead and scale our offshore delivery capability. This role is responsible for end-to-end delivery performance across Salesforce engagements, including execution quality, operational rigor, resource strategy, governance, and alignment to commercial objectives.
This leader will serve as the primary owner of offshore delivery outcomes, ensuring projects are delivered with consistency, predictability, accountability, and exceptional quality while partnering closely with onshore leadership to support growth, scalability, client trust, and margin objectives.
At this level, the role extends beyond project delivery into delivery model design, organizational leadership, operational excellence, technical governance, quality assurance, innovation, and the development of a culture rooted in accountability, ownership, and continuous improvement.
This individual will play a critical role in ensuring Riveron’s offshore Salesforce organization operates with discipline, transparency, innovation, and a commitment to delivering high-quality outcomes that clients can depend on.
Who You Are
15+ years of Salesforce experience, including:
- Large-scale program delivery
- Technical leadership and architecture oversight
- Delivery governance and operational leadership
5+ years leading offshore delivery organizations or large distributed teams.
Proven track record of:
- Owning delivery across multiple engagements
- Building scalable delivery organizations
- Driving operational excellence
- Improving delivery quality and predictability
- Managing margins, utilization, and delivery KPIs
- Establishing accountability-driven delivery cultures
Deep Salesforce expertise, including:
- Apex
- LWC
- Flow
- Data architecture and security
- Multi-cloud implementations
- Integration frameworks (REST/SOAP, MuleSoft, Boomi, etc.)
Strong understanding of:
- End-to-end business processes ...