Engineering Manager - Salesforce - 7-10Years – Pune
Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for an Engineering Manager to join our ever-evolving Enterprise Operations Team and help us unleash the potential of every business.What you’ll own We are seeking an experienced Engineering Manager to lead a high-performing Salesforce development team within our Enterprise Operations function. This team is responsible for delivering and optimising Salesforce capabilities across the full enterprise customer lifecycle—from lead generation through to customer retention—supporting multiple Lines of Business (LOB).As Engineering Manager, you will combine strong technical leadership with people management, ensuring the team delivers scalable, high-quality solutions across the Salesforce ecosystem, including Agentforce, Data Cloud (Data 360), Experience Cloud, MuleSoft, and associated platforms.You will play a critical role in shaping the technical direction, driving engineering excellence, and enabling your team to effectively partner with business stakeholders, product owners, and architecture teams.Team Leadership & DeliveryLead, coach, and develop a team of Salesforce Developers, fostering a culture of high performance, accountability, and continuous improvementOwn delivery outcomes for Salesforce initiatives, ensuring high-quality, scalable solutions are delivered on time and aligned to business prioritiesDrive Agile delivery across Scrum or Kanban frameworks, ensuring effective ceremonies and continuous flow of valueOversee backlog health and refinement in JIRA, ensuring clear requirements, prioritisation, and traceabilityTechnical LeadershipProvide hands-on technical guidance across Salesforce development, ensuring adherence to best practices, governance, and architectural standardsSupport design and delivery of solutions across Sales Cloud, Service Cloud, and extended capabilities including:AgentforceData Cloud / Data 360MuleSoft integrationsExperience CloudTableau (analytics and insights)Ensure robust CI/CD practices are implemented and followed, enabling reliable and repeatable deploymentsDrive adoption of secure, scalable integration patterns (REST/SOAP APIs)Stakeholder & Cross-Functional CollaborationAct as the primary engineering point of contact for business stakeholders, product owners, and enterprise architecturePartner closely with Business Analysts to ensure requirements are clearly understood and translated into technical solutionsFacilitate effective collaboration across engineering, platform, and operations teamsChampion end-user experience and adoption across the Salesforce estateOperational ExcellenceEnsure platform stability, performance, and continuous improvement across Salesforce solutionsDrive engineering standards around security controls (profiles, permissions, field-level security, governance)Support incident management, troubleshooting, and root cause analysis where requiredEncourage innovation and adoption of...