Enterprise Account Executive

Standard Template Labs is an early-stage, AI-native startup rebuilding Service and Configuration Management from the ground up. Enterprises have spent years — and a lot of money — on service management platforms that take forever to stand up, grow more tangled with every add-on, and treat AI as something you bolt on later. We've built the opposite: a system that's AI-native at its core, with graph-based architecture and design people actually want to use. Backed by leading investors, we're out to replace the tools enterprises tolerate with one they'll choose.

ABOUT THE ROLE

We're hiring Enterprise Account Executives to land and grow our earliest enterprise customers. This is a hands-on, full-cycle sales role: you'll own everything from first outreach through close, selling our AI-native service management platform to IT and service leaders (Heads of IT, Service Ops, CIOs) at large organizations. As one of our founding go-to-market hires, you'll help define what enterprise selling looks like here from day one.

RESPONSIBILITIES

- Own the full new-business sales cycle: prospecting, discovery, technical evaluation, negotiation, and close.

- Build pipeline from scratch — open doors and generate opportunity rather than inherit a book.

- Run multi-threaded enterprise deals across technical evaluators, economic buyers, and executive sponsors.

- Sell the AI-native difference credibly, helping buyers see how STLabs transforms their service operations rather than just replacing a tool.

- Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine our positioning.

- Forecast accurately and keep the CRM current.

QUALIFICATIONS

- 3–6 years of full-cycle closing experience in enterprise or mid-market B2B SaaS, with a consistent track record of closing new logos.

- Proven new-logo hunter — you've built a pipeline and closed cold, not only expanded existing accounts.

- Experience selling into IT, ITSM, or ser...