Gradient Labs

Enterprise Account Executive, US Financial Institutions

New York, New York, United StatesFull timePosted 14 days ago
Apply on Gradient Labs →

Sign into see who you know at Gradient Labs.

AT GRADIENT LABS, WE'RE BUILDING THE AI CUSTOMER OPERATIONS PLATFORM FOR FINANCIAL SERVICES.

Founded in 2023, we now work with some of the biggest names in banking and fintech. Our platform runs specialist agents, purpose-built for financial services, to eliminate manual work across customer support and back-office operations. Together, they give product and operations teams the visibility and control to trust every outcome.

We're a team of builders from companies like Monzo, Wise, Mastercard, Revolut and Google. If you're excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we'd love to hear from you.

 

🎯 HOW YOU’LL MAKE AN IMPACT

You'll be at the forefront of our US growth, playing a critical role in shaping how we win in a segment we believe is underserved by AI vendors: community banks, regional banks, and credit unions. This is more than just a sales role: it's a chance to build, influence, and lead.

We're looking for a highly motivated AE who thrives in a fast-paced, high-growth environment. A natural relationship-builder with a proven ability to not only close deals but help build the foundation of a sales motion in a new market.

- Drive Revenue and Build the Foundation: Own the full sales cycle for community banks, regional banks, and credit unions across the US, from self-generated pipeline through to closing complex, high-value deals. You'll expand existing accounts and help define our sales motion in this segment.

- Cultivate Key Relationships: Build long-term relationships with COOs, Heads of Customer or Member Experience, and other C-suite stakeholders. Act as a trusted advisor anchored on ROI and operational impact.

- Champion Our Product: Evangelise Gradient Labs through tailored presentations, live demos, and strategic conversations. Work closely with product and engineering to bring market signal back into the roadmap.

- Collaborate and Influence: Partner with marketing, AI Delive...