Enterprise Sales Development Representative, Manager - New York
ABOUT HAPPYROBOT
HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto
ABOUT THE ROLE
This is a foundational hire. We currently have a small team of SDRs and a promising outbound system. We’re looking someone to turn that into a repeatable, scalable machine, across EMEA and the Americas.
As an Enterprise SDR Manager, you'll own the entire Enterprise SDR function: hiring, onboarding, coaching, and building the playbooks that let us break into new verticals and geographies. You'll work closely with Growth, Sales leadership, and the founders to make sure the pipeline engine matches the ambition of the company.
We're selling into the most influential enterprises across the economy — airlines, financial institutions, manufacturers, retailers, distributors. With a playbook to be built on many new verticals, and the plan to grow the SDR team significantly across regions, you’ll figure out what the team has to look like and how it operates.
WHAT YOU’LL DO
- Build and scale the SDR team across EMEA and the Americas — hiring, onboarding, and ramping new reps
- Coach SDRs daily: call and message reviews, objection handling, and pipeline discipline
- Design and iterate on outbound playbooks by vertical, persona, and region
- Own SDR performance metrics — acti...