Playbook

Experience Director

New York City, New York, United StatesFull timeDirectorPosted about 1 month ago
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Salary Range: $140K - $150K plus $4k annual bonus for top performance. With top performance, you are also eligible to become a shareholder in our company and earn equity.
Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE.
Location: New York City, NY located at One Liberty Plaza
Work Hours: Monday-Friday anytime between the hours of 8:00am - 6:00pm with flexibility required to support events.
Reports to: Director of Client Delivery

Your Mission

Your mission is to own the strategy, integration, and execution of the building experience and asset performance at One Liberty Plaza.. You will lead the pre-opening phase, oversee the eventual launch and evolution of the amenity spaces, and bring programming, operations, and partnerships together into one cohesive, hospitality-driven experience. Through strong leadership and collaboration, you will build a connected, high-performing community that delivers measurable value to tenants, ownership, and the asset.

Your Focus

As the ultimate curator of the site, you are responsible for fueling connection and productivity by leading with a "house proud" mentality. You prioritize clearing the way for your team and tenants alike, ensuring that every operational detail is managed end-to-end so that the complex machinery behind the scenes remains invisible to the guest. In this fall’s pre-opening phase, you are the face of hospitality for high-stakes moments—proactively welcoming VIP guests, leading leasing tours, and establishing the foundational tenant relationships that will define the building’s future.