Facility Manager

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the role:A multi-disciplinary Facilities Management role responsible for the delivery of contracted services within our clientsThe Facilities Manager will be responsible for delivering an expectational client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site. Key ResponsibilitiesDay-to-day site management activities including site functionality, escalation management, asset management, planning and Client satisfactionManaging Building Management Systems, creating and managing Preventative Planned Maintenance schedules, using and monitoring relevant task systems, Environmental Health and Safety and Quality Compliance, etc. as requiredCollecting and monitoring the Operation and Maintenance Manual, warranties, Asset and Life Cycle Registers, and whatever else is required to ensure maintenance is delivered at the required timesEnsuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating proceduresManaging budget and spend ensuring alignment with JLL and Client policies and procedure, including creating Purchase Orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the siteDelivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level AgreementsManagement of facilities vendors to deliver site operations including, maintenance schedules, asset management, office supplies, coordinating contracts and finance administration. Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting auditsResponding to all facilities projects, fit outs and crisis management activities on siteEnsuring timely project solutions are made, risks are identified, and lessons learned, documented and sharedBuilding relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best Client experienceCommunicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessaryGiving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and...