Family/Guest Srvcs Transporter

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.Organization:Patient & Guest Services 30Job Summary:Assists and transports patients/visitors to and from all outpatient departments by wheelchair or stretcher. Transports outpatients to the hospital for admission..Schedule-M-F (9am-530pm)KEY RESPONSIBILITIESTransports patients to and from various Hospital Outpatient departments.Contributes to the organization by actively participating in process improvement initiatives and shared decision making.The responsibilities listed are a general overview of the position and additional duties may be assigned.TECHNICAL CAPABILITIESCustomer Communication (Novice): Possesses sufficient fundamental proficiency in demonstrating customer service communication skills such as smiling, greeting, tone of voice, eye contact and body language. Practices excellent communication skills with patients/guests such as listening acknowledgement, empathy and solution-based thinking.Corporate Hospitality (Novice): Possesses sufficient fundamental proficiency in demonstrating corporate hospitality and professionalism within the position. Demonstrates attentiveness and approachability to patient/guest questions and needs. Demonstrated professionalism in being knowledgeable of products and services. Understands position as a professional source for information and services. Takes ownership in safety, appearance and functionality of immediate area.Employee/Visitor Confidentiality (Novice): Demonstrates sufficient knowledge of the subject to successfully demonstrate protection of patient privacy and confidentiality. Has working knowledge of practicing protection of patient information through communication, patient documents and electronically.Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.Core Accountabilitie...