Family Mentor (Peer Support Specialist)

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve.  A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges.  We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Family Mentor (Certified Peer Support Specialist) 📍 Asheville, NC💰 $21.00 per hour🕗 Full-Time | Monday–Friday | 8:00 AM – 5:00 PM Support Families. Share Your Experience. Make a Lasting Impact. Pyramid Healthcare is seeking a compassionate and dedicated Family Mentor to join our team in Asheville, NC. This unique role is designed for someone who has successfully navigated challenges within the child welfare or Department of Social Services (DSS) system and is passionate about helping other families achieve stability and success. As a Family Mentor, you will use your lived experience to build trust, provide encouragement, advocate for families, and connect them with resources that support recovery, reunification, and long-term wellness. Working closely with DSS, treatment providers, and the Pyramid Healthcare team, you will play an important role in empowering families as they work toward their goals. Compensation $21.00 per hour Full benefits package, including medical, dental, vision, PTO, and retirement benefits Essential Duties & Responsibilities Provide peer-based mentoring and support using your lived experience to encourage hope, resilience, and positive outcomes. Build trusting relationships with families involved with the Department of Social Services (DSS). Assist families in navigating community resources, treatment services, and case plan expectations. Maintain regular communication with DSS caseworkers, treatment providers, and other community partners. Participate as an active member of the multidisciplinary treatment team, providing a family-centered perspective. Conduct outreach and provide ongoing encouragement to promote engagement in services. Complete timely and accurate documentation in the electronic health record. Prepare progress updates and participate in concurrent reviews with referral sources as assigned. Participate in peer record reviews and quality improvement initiatives. Transport clients to appointments and community resources as needed. Protect client confidentiality and maintain compliance with HIPAA and agency policies. Complete all required trainings and maintain certification requirements. Perform other duties as assigned. Qualifications Education & Experience High school diploma or GED required. Current North Carolina Certified Peer Support Specialist (CPSS...