Field Service Engineer (Automation) - Chicago, IL Area

Sartorius is seeking a dynamic entrepreneurial spirited Field Service Engineer based remotely in the Chicago, IL area.  In this role, you will be supporting cutting edge equipment; the Ambr system (this is a unique product on the market).  You will act as a trusted partner supporting customers with management of installations & commissioning, calibration, and preventative maintenance across a range of systems.  For more information on the Ambr system please click the link below.https://www.sartorius.com/en/search?search=ambr#24598_24596=ambrThis position's location is specific in the Chicago area. Any change of address located outside of your hired location will require approval in advance.Must reside within a commutable distance to the Chicago airport.What you will accomplish together with us:Perform installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems.Responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius. Additionally, you will acquire in-depth product knowledge and demonstrate self-improvement.Perform a variety of in-house service activities in the Delaware office as needed.Follow all service procedures to ensure that Sartorius’ customer information and product software/configuration is up to date and accurate.Keep accurate records of time, expenses and work performed.Make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details.Collaborate with teams to escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource CoordinatorDo you enjoy traveling? You will travel up to approximately 80% (primarily within an assigned territory).What will convince us:Associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology.Formal training in mechanical/electrical hardware set-up and configuration. Field or building services engineering experience would be considered in lieu of a formal qualification.2+ years’ experience of working in a commissioning/test or field service/support environment within high-tech engineering/manufacturing company – ideally on capital equipment.Valid Driver's License and passport or the ability to obtain one.Experience of electrical, mechanical & I/O fault-finding at system and component levelExperience with automation and or robotics is a huge plusUnderstanding of automatic mechanisms and their associated electrical control systemsMust have experience with and be competent in measuring AC/DC voltages.Hands on experience with robotics, motors, conveyor systems, input/output modules, optical readers, pneumatics and electromechanical assemblies.Ability to communicate effectively and establish soun...