Field Services Engineer - Field - Based Traveling
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.Role SummaryThe Field Service Engineer provides hands-on technical support by installing, maintaining, and troubleshooting technology equipment across Associated Bank locations. This role plays a critical part in keeping our technology running reliably while partnering with colleagues to deliver exceptional service.Key AccountabilitiesInstall and maintain computers, laptops, printers, IP phones, ATMs, digital signage, kiosks, and related technology equipment.Troubleshoot hardware, software, network connectivity, and communication issues.Manage laptop deployments, equipment replacements, and technology inventory.Lead technology installation and relocation projects.Perform preventive maintenance and inventory audits.Partner with IT teams and business partners to resolve technical issues.Support executive meetings with audio, video, and presentation technology.Assist with technical documentation and training.Education & ExperienceRequiredAssociate's degree or equivalent combination of education and experience in Computer Servicing, Network Servicing, or Electromechanical Technology.2+ years of experience troubleshooting and repairing PCs, laptops, servers, printers, and multifunction devices.2+ years of experience supporting IP telephones, Microsoft Windows operating systems, Microsoft Office, and Cat5e/Cat6 network cabling.Reliable transportation and the ability to lawfully drive.Ability to obtain HP, Data Card, and Lexmark service certifications within one year.PreferredAssociate's degree or equivalent combination of education and experience in Technical Writing.4+ years of experience supporting enterprise hardware, Cisco networking equipment, Apple hardware, and technical documentation.4+ years of experience supporting IP telephones, Microsoft Windows operating systems, Microsoft Office, and Cat5e/Cat6 network cabling.Why You'll Love Working HereAt Associated Bank, you'll be part of a collaborative team that supports the technology our colleagues rely on every day. You'll have opportunities to work with a variety of technologies while making a meaningful impact across the organization. Apply today to make an impact.We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.In addition to core traditional benefits, we take pride in offering benefits for every stage of life. ...