Financial Services Representative

Are you looking to launch a rewarding career in the financial industry? First National Bank of America is seeking an energetic, customer-focused Financial Services Representative to join our East Lansing Branch team. This role is more than a job, it's an opportunity to build a strong foundation in banking, develop valuable financial skills, and create meaningful relationships with customers every day. As a Financial Services Representative, you'll gain experience in both teller operations and relationship banking, offering a unique opportunity to learn two of the most important areas of branch banking. You'll play a key role in helping customers achieve their financial goals while building the knowledge, confidence, and expertise needed for long-term career growth. If you're driven, adaptable, and excited to learn, this is the perfect place to begin your banking journey. What You'll Do Deliver exceptional customer service by creating a welcoming and professional experience for every customer who visits the branch Accurately process a variety of financial transactions, including deposits, withdrawals, transfers, loan payments, and cash transactions Build customer relationships by identifying financial needs and connecting customers with products, services, and banking experts who can help Educate customers on digital banking tools and self-service solutions, helping them bank with greater convenience and confidence Contribute to branch growth through referrals, appointment setting, and customer outreach activities Maintain the highest standards of operational excellence, security, compliance, and risk management in every interaction What We're Looking For A positive attitude and genuine passion for helping people succeed financially Strong communication and relationship-building skills Excellent attention to detail and commitment to accuracy A desire to learn and grow within the banking industry Professionalism, dependability, and a collaborative team mindset Previous customer service, retail, or cash-handling experience is helpful, but not required; we value potential, enthusiasm, and a willingness to learn Why Join First National Bank of America? This position is designed as the first step in a rewarding banking career. You'll receive hands-on experience, professional development, and exposure to both customer service and financial solutions. High-performing Financial Services Representatives are well-positioned to advance into the Personal Banker role and continue growing into future leadership and specialized banking opportunities. If you're ready to start building your future in financial services with a company that invests in your growth, we'd love to meet you. Join our team and take the first step toward a successful and fulfilling banking career. Employee benefits Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental – Premiums as low as $0.00 Vision – Low premium Plan Discounted childca...