Forward Deployed Design Engineer
THE OPPORTUNITY
This role exists because the company's customers are strong-opinionated consumer brands who need a dedicated technical partner turning their Shopify data into a polished, on-brand mobile app fast. In your first 90 days you'll take ownership of a set of live customer accounts and start shipping their implementation requests directly. By month 12, you'll be the go-to technical partner for a growing roster of brands, with a library of documented patterns behind you. If you get real satisfaction from taking a customer's ask in the morning and shipping it by afternoon, this is built for you.
WHAT YOU'LL OWN
- Scope, build, and ship customer implementation requests end to end, bundle builders with conditional pricing, custom PDP modules, loyalty-gated collections, segmented campaigns, personalized feeds, then move to the next one.
- Turn a customer's existing Shopify data (product, variant, and collection metafields, metaobject entries) into correct, working app UI, quickly and repeatedly, this is the daily core of the job.
- Lead new customer launches: audit their Shopify setup, map their custom data to the platform, configure their initial app, and ship a live launch in roughly 2–3 weeks.
- Hold the long-term technical relationship for the accounts you onboard, you're the person who knows their store and what they care about.
- Execute cleanly inside each customer's existing brand system, their colors, type, spacing, tone, so every build feels native to their brand, not templated.
- Triage a request queue that always outpaces available hours, deciding what ships this week in partnership with the customer and the internal CS team.
- Convert repeat problems into documented internal playbooks, and surface recurring customer asks to leadership as concrete product gaps.
WHAT WE'RE LOOKING FOR
- 3–6 years of software engineering experience, including 2+ years shipping React Native in production, navigation, native modules, performance d...