Forward Deployed Engineer

FORWARD DEPLOYED ENGINEER

Kognitos | Mountain View, CA (Hybrid) — open to remote for the right candidate | Full-time

ABOUT KOGNITOS

Kognitos is a neurosymbolic agentic AI platform that automates finance, accounts payable, healthcare, and IT workflows in plain English — an approach the company calls “English as Code.” By combining large language models with symbolic reasoning, Kognitos eliminates hallucinations and ensures every automation follows deterministic business logic, with patented conversational exception handling that captures tribal knowledge and turns it into documented enterprise IP. Kognitos is trusted by enterprise customers including PepsiCo and Wipro, and is headquartered in Mountain View, CA, with engineering and customer-success teams distributed across North America, Europe, and India.

ABOUT THE ROLE

As a Forward Deployed Engineer, you'll sit at the intersection of engineering and customer success — embedding directly with enterprise customers to design, build, and ship automations on the Kognitos platform. You'll turn ambiguous, undocumented business processes into working, production-grade automations, often writing code alongside customer teams, and you'll be the feedback loop that shapes our product roadmap based on what you learn in the field.

WHAT YOU'LL DO

- Partner directly with enterprise customers — finance, AP, healthcare, and IT teams — to scope, design, and implement automations on the Kognitos platform

- Translate ambiguous business requirements and undocumented processes into working “English as Code” automations

- Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources

- Debug and resolve production issues at customer sites, often under time pressure

- Own the technical relationship with key accounts through onboarding, deployment, and expansion

- Feed field learnings back to product and engineering to improve the platform for every customer

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