Forward Deployed Engineer - Implementation Focus

Second Front Systems (2F) is seeking an ambitious and motivated Forward Deployed Implementation Engineer to join our mission-driven team. We are a dynamic, fast-growing entrepreneurial company at the intersection of cutting-edge technology and national security, committed to delivering transformative solutions that empower our nation’s defenders.

As a Forward Deployed Implementation Engineer you will play a key role in ensuring our Federal customers’ success when deploying on our various GameWarden platforms. The Customer Implementation Engineer will represent 2F as a technical subject matter expert during customer-facing engagements, working closely with program managers while collaborating cross-functionally with product, platform engineering, corporate customer success, program management, and sales.

Note: This position requires the ability to obtain and maintain a DoD Top Secret / SCI eligible security clearance. Candidates holding an active or interim DoD TS/SCI eligible clearance (or higher) are strongly preferred. Due to the strict federal security requirements for this role, U.S. citizenship is required.

Additionally, candidates must reside in one of our approved hiring hubs:

- DC/Maryland/Virginia

- Raleigh/Durham/Chapel Hill, NC

- Denver/Colorado Springs, CO

- Dallas/Fort Worth, TX

WHAT YOU’LL DO:

- Serve as a key member of the owning technical aspects of direct customer deployment implementations

- Develop in-depth technical knowledge of Second Front products and represent 2F internally and externally as a trusted subject matter expert on the Federal team

- Identify areas for improvement in our onboarding or customer support processes and engage with product teams to align roadmaps with demand signals

- Onboard our customers’ apps into GameWarden for security scanning, deployment configuration and development of accreditation products

- Configure and perform customer deployments in the cloud environments

- Work with on-pr...