Forward Deployed Implementation Engineer

COMPANY OVERVIEW

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches.

We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work.

Culture is one of the most important things at TENEX.AI http://TENEX.AI — explore our culture deck at culture.tenex.ai http://culture.tenex.ai to witness how we embody our values every day.

This role is perfect for those already in the Sarasota, FL or Kansas City, MO metro area, or eager to join us. Immerse yourself in a high-performance environment built on integrity, innovation, and a relentless drive to protect our customers.

ABOUT THE ROLE

As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work.

JOB RESPONSIBILITIES

- Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers

- Onboard log sources, configure data connectors, and validate ingestion pipelines

- Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR

- Work from standardized playbooks to deliver MDR coverage within target SLOs

- Troubleshoot connectivity, ingestion, and configuration issues during deployment

- Enable customers through hands-on training — teaching them to navigate, understan...