FP&A Manager, Product & Engineering

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.There’s another option. Freshworks. With a fresh vision for how the world works.Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.Fresh vision. Real impact. Come build it with us. We are seeking an FP&A Manager to join our Finance team as a dedicated business partner to our global Product & Engineering organization. This is a high-impact individual contributor role for an experienced FP&A professional who enjoys working closely with business leaders, understanding what drives their organization, and turning financial data into insights that support better decisions. Reporting to the Sr. Manager, FP&A, you'll partner with Product and Engineering leaders on planning, forecasting, investment decisions, and performance management. You'll help leaders understand the financial impact of their decisions, challenge assumptions, identify risks and opportunities, and bring a thoughtful financial perspective to how we allocate resources. You don't need to be a Product & Engineering finance expert on day one. We're looking for someone with strong FP&A fundamentals, excellent business-partnering instincts, and the curiosity to learn the operational and technical drivers behind our Product & Engineering organization. What You'll Do Serve as a trusted FP&A business partner to Product & Engineering leaders, helping them understand financial performance and make informed business decisions. Lead budgeting, forecasting, and long-range planning for your areas of the Product & Engineering organization, connecting headcount, investments, and other operational drivers to our financial plan.Build financial models and scenario analyses to evaluate investments, resource allocation decisions, and other business opportunities. Analyze financial and operational performance, identify key trends, risks, and opportunities, and translate your findings into actionable recommendations. Partner with leaders on headcount and expense planning, helping teams understand tradeoffs and make thoughtful investment decisions. Develop reporti...