Front Desk Agent

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. About Epicurean HotelWelcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.Overview of the role  Starting pay rate is $16.00 per hour The Front Desk Agent is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge services. They will be the first impression, providing a unique check-in experience. The host will serve as the first physical impression of the property and be responsible for providing a unique, professional, and hospitable arrival and departure experience.What you have  High school diploma, equivalent, or higher Previous hospitality experience Excellent customer service skills Excellent communication skills, both verbal and written Ability to use technology, e.g., computers, tablets, and iPadsProven experience working in a clean, organized, and efficient manner Ability to take initiative and handle assignments with limited supervision Experience in handling confidential information Strong collaboration skills and ability to coordinate with a team A sense of ownership in everything that you do Flexibility to work various shifts, including evenings, weekends, and holidays. What you’ll do  Carry out the check-in process for hotel guests; assign and escort guests to rooms according to preferences. Interact with guests in a professional manner while sharing hotel knowledge. Assist guests with luggage needs Produce room keys for all guests, ensuring guest confidentiality  Respond to guest inquiries, make travel arrangements and reservations Provide local information for shopping, dining, nightlife, and recreational destinations Verify charges and collect payment from guests for room stays Assist in coordination between Housekeeping and Front Desk Report any suspicious activity, unusual items, or irregular behavior to the manager Other necessary duties as reasonably assigned  Physical Demand  Ability to sit or stand for extended periods of time  Ability to bend  Ability to lift, pull 50 lbs  Ability to communicate clearly  Ability to work long hours as needed   Mental Demands  Make sound judgments quickly  Work on multiple ...