FT Receptionist

Job Title: Receptionist

Location: Helena Motors, Helena, MT

Reports To: Office Manager

Job Summary

Ford of Helena is seeking a professional and friendly Receptionist to be the first point of contact for our dealership. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. This role is essential to ensuring an exceptional customer experience both in-person and over the phone.

Key Responsibilities

• Greet and welcome customers and visitors with a warm, professional demeanor.
• Answer, screen, and direct incoming calls promptly and courteously.
• Maintain the front desk area, ensuring it is tidy, organized, and presentable.
• Assist customers with general inquiries or direct them to the appropriate department.
• Schedule appointments and manage calendars for service and sales teams as needed.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform basic administrative tasks such as filing, data entry, and photocopying.
• Support other departments with clerical duties as required.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a receptionist, administrative assistant, or customer service role preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask, prioritize, and manage time effectively.
• Professional appearance and demeanor.

Physical Requirements

• Ability to sit for extended periods.
• Occasional lifting of office supplies (up to 20 lbs).
• Frequent use of standard office equipment, such as computers, phones, and photocopiers.

Work Schedule

• Full-time positions available.
• Standard dealership hours are Monday to Friday, 8:00 AM to 7:00 PM, Saturday 9:00 AM to 7:00 PM
• Specific shifts will be assigned based on availability and dealership needs.