General Maintenance Technician II
Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.Job Description:Job Title: General Maintenance Technician IIReports to: Manager of General MaintenanceFLSA Classification: Non-ExemptLocation: Bentonville, Arkansas (On-site)Date Reviewed: 06/28/2026Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.About The PositionThe General Maintenance Technician II plays a critical role in maintaining the functionality, safety, and appearance of facilities across the campus. In addition to performing a wide range of general maintenance tasks, such as repairs, routine inspections, and preventative maintenance, this more senior-level position takes on added responsibilities, including leading small projects, mentoring junior technicians, and providing technical guidance in more complex troubleshooting and repair efforts.Working closely with the Manager of General Maintenance and the broader Facilities team, the Technician II serves as a key contributor to the smooth operation of building systems, infrastructure, and equipment across both indoor and outdoor spaces. The role includes a deeper focus on diagnosing system failures, coordinating with vendors and contractors, and supporting compliance with safety and regulatory standards through preparation for internal and external inspections.This role requires advanced mechanical aptitude, sound judgment, and a proactive approach to solving problems independently and in collaboration with others. The Technician II helps ensure that maintenance activities align with organizational standards and support the broader mission of the campus. Participation in an on-call rotation is required, as is the ability to respond promptly to urgent situations when needed.Essential Duties and ResponsibilitiesPerform daily maintenance tasks to support facility operations, including repairs, fabrication work, special gallery installations, office remodels, and general equipment maintenance.Conduct routine upkeep of windows and specialized operating equipment used for facility maintenance.Support the facilities team with scheduled maintenance activities, special projects, and installation tasks.Respond to maintenance requests submitted through the centralized maintenance management system in a timely and efficient manner.May perform duties as “on call technician” to monitor the Building Management System (BMS) and tend to facility emergencies.Independently troubleshoot, diagnose, and repair various building systems and components.Lead assigned mainten...