General Manager - Apply for Future Openings!

CLEAR is always happy to hear from interested candidates, especially exceptional leaders who are passionate about driving operations and delivering outstanding customer experiences. We’re growing rapidly, and with that growth comes opportunity. This posting represents an evergreen General Manager role, meaning we accept applications on a rolling basis for leadership opportunities across the country. We encourage candidates from all geographic locations within the U.S. to apply. If you’re open to relocating, we offer relocation assistance and will consider placement at one of our current or upcoming airport locations where your talents are most needed. Even if you don’t see a specific opening today, please apply—we’re happy to review your background, and if there's no immediate match, we’ll retain your information and reach out when a suitable opportunity arises. About the Position: As a General Manager, you will be fully responsible for leading and driving the daily operations of your location. You will drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story. You will oversee all hourly and salaried team members and will be responsible for all administrative and leadership functions to ensure a smooth operation. Key Responsibilities Include: Spend at least 80% of your time on the floor in a customer-facing environment at the airport  Build stakeholder relationships with TSA, airline and airport partners; support needs &/or inquiries in a timely manner, escalating to a higher level as necessary Manage day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales Business owner for the airport P&L and responsible for driving overall strategy to achieve KPIs & metrics Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales. Performance manage salaried and hourly team members by evaluating performance on an ongoing basis with the ability to have tough conversations Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story Manage labor to ensure highest utility, and oversight of payroll and scheduling Ideal candidates will have: At least 6 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars). You are self-motivated, positive and possess a passion for fostering a great sense of teamwork Prior experience managing both salaried and hourly employees is a must You have high standards, excellent interpersonal and communication skills, and are committed to training, men...