General Merchandise Clerk

Additional Considerations (if any):Daytime Shifts-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description:Job Title: General Merchandise ClerkDepartment: General MerchandiseFLSA: Non-ExemptGeneral FunctionProvides prompt, efficient and friendly customer service. Rotates, faces, and replenishes merchandise. Reviews department status and store displays for cleanliness, product quality and quantity.Core CompetenciesPartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting RelationsAccountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Health Wellness Home, Store Operations, and Perishables; GM Department ManagerPositions that Report to you: NonePrimary Duties and ResponsibilitiesProvides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the storeSmiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the storeMakes an effort to learn customers’ names and to address them by name whenever possibleAssists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experienceAnswers the telephone promptly and provides friendly, helpful service to customers who callWorks with co-workers as a team to ensure customer satisfaction and a pleasant work environmentUnderstands and practices proper sanitation procedures and ensures the work area is always clean and neatRotates, faces, and replenishes merchandise and ensures highest quality standards are metAnticipates product needs for the department on a daily basisReviews department status for cleanliness, product quality and quantityChecks in product, puts product away, and may review invoicesRuns the department registers and receives payment, makes change, etc., where applicableAssists with inventory as requestedMaintains displays in the department and throughout the storeRemoves trash in a timely mannerMaintains strict adherence to department and company guidelines related to personal hygiene and dressAdheres to company policies and individual store guidelinesReports to work when scheduled and on timeSecondary Duties and ResponsibilitiesBuilds displays as neededOrders product and supplies as necessaryPrices products for customers as necessaryAssists in other areas of store as neededPerforms other job related duties and special projects as requiredEducation and ExperienceNo education requirement. Over six months to a year of related work experience prefer...