Growth Engineer, Support Engineering

GROWTH ENGINEER, SUPPORT ENGINEERING

You'll build the systems that let Firecrawl's support scale faster than its headcount. As thousands of developers build on us, the way we support them has to get smarter, not just bigger. This is a full-stack engineering role on the Support Engineering team: you'll build the internal tools, automations, and AI-assisted workflows that make support fast and effective, and you'll ship product improvements that cut tickets at the source by making Firecrawl clearer and easier to use. You'll report to our Head of Support Engineering and own real systems from day one.

Salary Range: $205,000–$250,000/year (Range shown is for U.S.-based employees in San Francisco, CA. Compensation outside the U.S. is adjusted fairly based on your country's cost of living.)

Equity Range: Competitive equity — details shared during the process.

Location: San Francisco, CA or Remote (Americas, UTC-3 to UTC-10)

Job Type: Full-Time

Experience: 4+ years as a full-stack engineer, ideally building internal tools, automations, or developer-facing systems

Visa: Must be legally authorized to work in the United States. We're not able to sponsor visas right now, though that may change down the line.

ABOUT FIRECRAWL

Firecrawl is the easiest way to turn the web into data AI agents can use. One API call converts any URL into clean, LLM-ready markdown or structured data - the boring-hard problem everyone building with LLMs eventually hits, solved.

We hit 8 figures in ARR in year one and more than doubled it in year two. We have 147k+ GitHub stars, and developers, agents, and category-defining AI companies build on us every day. Growth like this is rare, and we're just getting started.

We're a small team punching far above our weight. Everyone here owns a real piece of the product and company, end to end, and runs it themselves - no hiding behind process or headcount.

This is a place for people who want to work at the frontier: an AI company building t...