GTM Manager (BizDev)

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.   PolyAI is looking for a Business Development Manager to lead and scale our Business Development function, reporting into our GTM leadership team. In this role, you'll build and develop a high-performing team responsible for generating qualified pipeline while creating a best-in-class, AI-enabled go-to-market organization. We're looking for an operationally minded leader who combines strong people leadership with a passion for leveraging AI to improve productivity and execution. Beyond coaching and developing a high-performing team, you'll continuously optimize our outbound strategy, qualification framework, and GTM processes through data-driven decision making and cross-functional collaboration. A key part of this role will be leading the adoption of AI-powered workflows and AI agents across the Business Development organization. You'll help define how AI is embedded into the team's day-to-day operations, enabling reps to spend more time engaging customers and less time on manual tasks while improving pipeline generation and operational efficiency. You'll partner closely with Sales, Marketing, Revenue Operations, and Enablement to build scalable programs, improve conversion throughout the funnel, and create a repeatable growth engine. In this role, you will: Lead, coach, and develop a high-performing team of Business Development Representatives through regular coaching, feedback, and career development. Recruit, hire, onboard, and ramp new GTM team members. Build scalable outbound programs and continuously improve prospecting, qualification, and opportunity generation processes. Partner closely with Revenue Operations to improve workflows, reporting, territory strategy, forecasting, and operational efficiency. Lead the adoption and optimization of AI agents and AI-powered workflows across the Business Development organization, ensuring the team effectively incorporates AI into prospecting, account research, outreach, coaching, and daily execution. Evaluate emerging AI technologies and identify opportunities to improve productivity, pipeline generation, and team performance. Work closely with Sales, Marketing, Product Marketing, and Enablement to develop compelling messaging and improve conversion across inbound and outbound motions. Partner with Demand Generation to provide feedback on MQL quality, campaign performance, and lead routing. Monitor team performance using data and KPIs, providing actionable coaching and recommendations for improvement. Present accurate forecasts, pe...