Head of Account Management France

Ready to be part of the Legal Tech revolution?
Vision: As a leading software-as-a-service (SaaS) provider, Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026.
Our Impact: From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.
Our Recognition: Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and “Tech at Work” labels every year since 2019.
Your tasks :
As Head of Account Management – France, you will lead a team of 8 Account Managers focused on driving upsell and cross-sell initiatives within our existing customer base. Your leadership will be instrumental in increasing customer value, driving adoption of our solutions, and contributing to our ambitious growth objectives in France.
Define and implement the national account management strategy in alignment with DiliTrust’s global commercial goals
Lead, coach, and develop a high-performing team of 8 Account Managers, fostering a culture of performance and customer-centricity
Establish clear KPIs and guide the team to meet or exceed upsell and cross-sell targets across our product suite
Collaborate closely with Product, Marketing, Customer Success, and Sales to ensure a seamless custom...