Head of Product (Director / Sr Director)

COMPANY OVERVIEW: At Noonlight, our mission is to protect and comfort people so they can live freely. What began as an app focused on helping people walk safely from point A to point B, is now a suite of emergency response APIs backing some of the latest commercial security, smart home, health, and lifestyle products in the market. Role Overview We are seeking a commercially-minded and visionary Head of Product (Director / Sr Director) to shape Noonlight’s long-term product strategy and innovation agenda as we enter our next phase of growth. This leader will identify emerging market opportunities, deeply understand customer and partner needs, and translate industry trends into differentiated platform capabilities and experiences. This is a unique opportunity to help define the future of connected safety at the intersection of AI, monitoring, smart devices, and emergency response infrastructure. The ideal candidate brings strong product instincts, strategic judgment, and experience operating in API-first and technology platform businesses. They are equally comfortable engaging with strategic customers and partners, influencing executive stakeholders, and guiding product and engineering teams toward a shared vision. This role is ideal for a product leader who thrives in ambiguity, sees around corners, and can connect customer problems, market dynamics, and technical possibilities into a compelling product direction. Key Responsibilities Strategic Product Leadership & Vision Define and maintain a compelling product vision and roadmap that balances long-term ambition with near-term impact. Ground product direction in deep customer and market understanding, and ensure all priorities are aligned with strategic business outcomes. Identify emerging technologies, market shifts, and ecosystem opportunities that position Noonlight as the leading platform for connected safety and emergency response. Cross-functional Leadership and Alignment Partner closely with cross-functional leaders across Engineering, Operations, Sales, Marketing, and Customer Success to align product strategy with customer needs, business priorities, and growth opportunities. Drive organizational clarity around product direction, prioritization, and investment decisions while ensuring teams remain focused on delivering differentiated value for customers and partners. Team Leadership & Culture Build and lead a high-performing product organization with a strong culture of ownership, feedback, and continuous learning. Develop talent through clear expectations, thoughtful coaching, and leadership development. Foster a culture of curiosity, accountability, customer empathy, and continuous innovation. Market & Customer Insight Develop a deep understanding of customer needs, market shifts, and emerging industry trends. Use both quantitative and qualitative insights to identify new opportunities, inform prioritization, and shape long-term product direction. Ensure all produc...